FraudSentinel360
FraudSentinel360 is a comprehensive fraud case management platform designed specifically for the BFSI sector. It enables organizations to efficiently manage every stage of a fraud case—right from initial reporting, triage, investigation, legal action, committee review, to final regulatory reporting.
The solution is built in compliance with:
With structured workflows, centralized documentation, seamless collaboration, and automated regulatory report generation, FraudSentinel360 brings speed, control, and accountability to your fraud management operations.
Key Features
Multi-Source Reporting:
Centralized Case Repository: All fraud-related data—evidence, documents, notes, and communication—is securely stored in a centralized repository with role-based access control.
Customizable Workflows: Define and automate investigation stages like “Reported → Under Review → Investigated → Closed,” with department-specific paths and visibility.
Role-Based Responsibility Mapping: Assign responsibilities to key departments—Legal, Compliance, Audit, Risk, Business—with department-wise turnaround times (TATs).
TAT Tracking & Escalations: Automatically track SLAs and escalate overdue actions to ensure accountability and timely resolution.
Real-Time Alerts & Notifications: Notify users instantly through email and in-app alerts for key events such as reassignment, approvals, and case closure.
Fraud Analytics & Dashboards: Interactive dashboards provide real-time insights into fraud types, trends, recurring patterns, and root causes—empowering leadership and audit committees.
Automated Regulatory Reporting: Generate RBI-compliant reports (FMR-1, FMR-2, FMR-3) along with internal reports for audit and board-level reviews—automatically and accurately.
Custom Module Integration: Extend the platform with modules like Notice Management, Third-Party Fraud Monitoring, or integrations with Core Banking, ERP, or HRMS systems.
Security & Compliance
ISO 27001 Certified
End-to-End Data Encryption
Full Audit Trails for Every Action
Role-Based Access Control
GDPR-Compliant Architecture
Deployable On-Premises or on Dedicated Cloud Infrastructure
Who Should Use FraudSentinel360?
Banks (Public, Private, and Cooperative)
NBFCs (Non-Banking Financial Companies)
Insurance Companies
Fraud Control & Vigilance Teams
Risk & Compliance Departments
IT & Security Teams
